日韩精品视频在线观看_,日韩A无V码最新版在线观看,日韩A无V码在线播放

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    Service and Support

    Be your most reliable partner

    User training

    CASCO has always been committed to becoming the most reliable partner
    of clients to safeguard the operation of projects with all-round products
    and life-cycle service.

    CASCO has always been committed to becoming the most reliable partner of clients to safeguard the operation of projects with all-round products and life-cycle service.

    The safe and reliable operation of the rail transit system depends on product quality and superior service.
    Customer service is a company-wide systematic project for us.
    CASCO has established a customer service system of product lifecycle management that runs through the company's entire business activities.

    The safe and reliable operation of the rail transit system depends on product quality and superior service.
    Customer service is a company-wide systematic project for us.
    CASCO has established a customer service system of product lifecycle management that runs through the company's entire business activities.

    Our Service Concept

    Develop high technology and pursue standard management to build CASCO's quality brand
    Customer first and provide quality service to maintain CASCO’s quality reputation

    Develop high technology and pursue standard management to build CASCO's quality brand Customer first and provide quality service to maintain CASCO’s quality reputation

    Our Service Principle

    More

    sufficient operation & maintenance personnel and means, and abundant spare parts

    Faster

    fast response, fast feedback, fast processing

    Better

    better safety control, better product quality and better service quality

    Economical

    cost reduction, benefit increase and win-win situation

    More

    sufficient operation & maintenance personnel and means, and abundant spare parts

    Faster

    fast response, fast feedback, fast processing

    Better

    better safety control, better product quality and better service quality

    Economical

    cost reduction, benefit increase and win-win situation

    The Development of CASCO’s Operation and Maintenance Service

    1986 ~ 2000

    Event-driven and decentralized management

    Provide product after-sales service based on business feedback, including on-site product problem acceptance, equipment repair and spare parts sales.

    2009 to present

    Operation and maintenance platform with collaborative management

    Establish a CRM system, based on equipment installation information, realize equipment lifecycle management and collaborative management, and improve the efficiency and quality of operation and maintenance services.

    2000 ~ 2009

    Pool manpower for unified management

    Provide pre-sale, in-sale, after-sales technical consultation, product maintenance, on-site operation and maintenance service, and establish a 7*24 customer service hotline center.

    August 2018

    ITSS certificate

    In August 2018, CASCO received an information technology service standard certificate of maturity level 2 developed by the Ministry of Industry and Information Technology.

    View certificate
    • 1986 ~ 2000

      Event-driven and decentralized management

      Provide product after-sales service based on business feedback, including on-site product problem acceptance, equipment repair and spare parts sales.

    • 2009 to present

      Operation and maintenance platform with collaborative management

      Establish a CRM system, based on equipment installation information, realize equipment lifecycle management and collaborative management, and improve the efficiency and quality of operation and maintenance services.

    • 2000 ~ 2009

      Pool manpower for unified management

      Provide pre-sale, in-sale, after-sales technical consultation, product maintenance, on-site operation and maintenance service, and establish a 7*24 customer service hotline center.

    • August 2018

      ITSS certificate

      In August 2018, CASCO received an information technology service standard certificate of maturity level 2 developed by the Ministry of Industry and Information Technology.

      View certificate

    Lifecycle Technical Support and Service

    By focusing on customer needs, we have independently developed product lifecycle management system, based on which as well as customer relationship management (CMR) system, a closed loop management of customer service is realized to meet the demands for operation, maintenance, dispatching and command management. We could grasp the use of field equipment, provide multiple customer services, such as request for repair, project repair, customer consulting, inspection, training, regular visit, customer complaint, spare-parts sales, and guarantee a full product lifecycle management. Meanwhile, we give proposals to the clients of maintenance, upgrading and renovation of the operating systems and equipment at each stage, provide services actively and improve the service capability regarding operation and maintenance.

    By focusing on customer needs, we have independently developed product lifecycle management system, based on which as well as customer relationship management (CMR) system, a closed loop management of customer service is realized to meet the demands for operation, maintenance, dispatching and command management. We could grasp the use of field equipment, provide multiple customer services, such as request for repair, project repair, customer consulting, inspection, training, regular visit, customer complaint, spare-parts sales, and guarantee a full product lifecycle management. Meanwhile, we give proposals to the clients of maintenance, upgrading and renovation of the operating systems and equipment at each stage, provide services actively and improve the service capability regarding operation and maintenance.

    One-stop Customer Service Hotline

    400-921-9900

    (7*24H)

    Shanghai

    No.489 North Xizang Road, Shanghai

    Tel: 041-36200 (Railway) 021-51236200
    Fax: 041-36210 (Railway) , 021-51236210

    Mail: service@casco.com.cn

    Beijing

    No.489 North Xizang Road, Shanghai

    Tel: 021-70350 (Railway) 010-51870350
    Fax: 021-70370*6001 (Railway) , 010-68029225*6001

    Chengdu

    Unit No.1, Building No.13, Hi-tech Industrial Park, No.666 Jinfenghuang Road, Jinniu District, Chengdu

    Tel:028-68792088
    Fax:028-86286219

    Zhengzhou

    Room D56, Building No.25, No.23 Chuangchun Road, Hi-tech Development Zone, Zhengzhou

    Tel: 0371-69331181
    Fax: 0371-69331187

    Top

    Wechat

    Shanghai Headquarter|Branches

    14F, Mingde International Plaza, No.158 Minde Road, Jing'an District, Shanghai

    86 -21-5663 7080
    041-35775(Railway)

    ? 2019 CASCO Signal Ltd.. All Rights Reserved. 滬ICP備19030504號
    日韩精品视频在线观看_,日韩A无V码最新版在线观看,日韩A无V码在线播放